Medical help at Seattle airport: emergencies, first aid, medicine
Find police posts, information desks, Hudson shops and wheelchair help at SEA.
If someone needs help now
Call or text 9-1-1. For something that isn’t an emergency, the airport police non-emergency line is (206) 787-5401.
Give the dispatcher your gate, checkpoint, baggage carousel or nearest marked door. Ask someone nearby to alert airport staff while you stay with the person. Follow the dispatcher’s instructions.
The Port of Seattle Police listing places police on the baggage claim level near Door 16 and on the ticketing level at the Central Checkpoint. Don’t walk there during an emergency.
For a minor injury, start at an information desk
Choose the desk on your side of security:
| Where you are | Information desk |
|---|---|
| Before security, on the ticketing level | Between Checkpoints 4 and 5 |
| Before security, at baggage claim | In the Gina Marie Lindsey Arrivals Hall, near Checkpoint 1 |
| After security | A Concourse, between Gates A5 and A6 |
Each desk keeps first-aid supplies, and the desks are generally staffed daily from 7 a.m. to 9 p.m. If you can’t find one, call SEA Customer Care at (206) 787-5388, daily 8 a.m. to 5 p.m. Pacific. The airport map also marks 115 AEDs (defibrillators) throughout the terminal.
At an N gate, take the SEA Underground Green Line to C or D Station, then walk to the A Concourse desk. At an S gate, take the Blue Line to A Station for that desk. Both routes stay after security. The concourse connection guide has the train routes.
Need medicine? Check the right Hudson branch
| Concourse | Hudson branch | Listed daily hours |
|---|---|---|
| A | Near Gate A4 | 3:45 a.m. to midnight |
| A | Gate A9 | 4:15 a.m. to 11:45 p.m. |
| B | Gate B6 | 4 a.m. to 11:15 p.m. |
| C | Gate C9 | 4:15 a.m. to 11:30 p.m. |
| D | Gate D6 | 3:30 a.m. to midnight |
| S | Gate S2 | 5 a.m. to 11 p.m. |
| Central Terminal | After security | 24 hours |
The Central Terminal branch is the one to find overnight. Pike and Pine at N2 also sells toiletries, daily 4:15 a.m. to 11:30 p.m. Before security, 7-Eleven at Baggage Claim 15 sells toiletries and snacks 24 hours a day.
Pills and other solid medication are allowed in unlimited amounts if they are screened. Medically necessary liquids, medications and creams over 3.4 oz can go in carry-on without a zip-top bag. Tell the officer at the start of screening and take them out of the bag for separate screening, which may include opening the containers. If you wear a device such as an insulin pump, ostomy, port or feeding tube, tell the officer before screening starts and say where it is. For help through screening, call TSA Cares at (855) 787-2227 at least 72 hours before you fly, or ask an officer at the checkpoint for a Passenger Support Specialist. Our medication and devices guide covers the checkpoint steps.
For a prescription, check with a dispensing pharmacy outside the airport before leaving.
The vaccine clinic is by appointment only in Conference Center @ SEA, on the mezzanine at the south end of the airport near the international airlines.
If care takes you outside SEA
If you need a wheelchair from the Link station, baggage claim, garage or rental-car shuttle drop-off to the ticket counter, call Prospect Airport Services on arrival. For pickup before security, SEA’s map marks wheelchair assistance points at Doors 7, 9, 17, 23 and 27, and Skybridge 5. Prospect’s Link station wheelchair help runs 4 a.m. to 1:30 a.m. The service is free. After security, your airline provides wheelchairs from the ticket counter to the gate, between gates and to baggage claim, so book with the airline before you travel. See the wheelchair assistance guide for the handoff.