Wheelchair assistance

Wheelchair assistance

Where

• Before security: call Prospect Airport Services on (206) 246-1550 on arrival for a free wheelchair from the Link station, baggage claim or the garage to your ticket counter; the map marks wheelchair assistance points by Doors 7, 9, 17, 23 and 27 and at Skybridge 5
• After security: your airline provides wheelchairs from the ticket counter to the gate, between gates and to baggage claim; book with the airline before travel

Cost

Free; gratuities appreciated

Details

• The Port says all wheelchair service is provided at no charge, but gratuities are greatly appreciated. It publishes no tip amount, so how much to give is your choice. Prospect Airport Services, (206) 246-1550, provides wheelchairs from the Link station, baggage claim, the garage or the rental car shuttle drop-off to the airline ticket counter. Service from the ticket counter to the gate, between gates and to baggage claim is arranged with the airline. Arriving on the rental car shuttle, tell the driver: the driver contacts Prospect so an assistant meets you at the drop-off area. Not available to SEA Visitor Pass holders, who may bring their own wheelchair or mobility aid. For the checkpoint, TSA Cares takes calls at least 72 hours before travel at (855) 787-2227 (weekdays 8 a.m. to 11 p.m. Eastern, weekends and holidays 9 a.m. to 8 p.m. Eastern), and CLEAR Concierge is a paid service from $99 with a curbside greeting, bag help and an escort through the CLEAR+ lane to the gate. The SEA ADA Coordinator answers accessibility questions at (206) 787-3132. TSA does not provide airport wheelchair service
• The airline does. International arrivals passport control has a Wheelchair Assistance/Accessible lane for all disabilities. Tell the TSA officer before screening begins if you have a medical device attached to your body, such as an insulin pump, ostomy, port or feeding tube, and where it is. Many airlines can issue companion passes that let a non-traveler accompany a passenger who needs assistance to the gate
• Check with your airline. Many of the scheduled public transit buses on airport routes are lift-equipped, and when you contact your airline you can also ask about specific seat assignments, medication storage or dietary needs. Alaska Airlines accessible services line: 1-800-503-0101 (711 for relay services)

Sources: Seattle-Tacoma International Airport, Seattle-Tacoma International Airport interactive map, Alaska Airlines, accessible services

Accessible rides from the airport

• Taxis: Boards at Garage Level 3, north and south curbs; mobility pickup on the baggage claim level by Skybridge 2 near Door 10 or Skybridge 5 near Door 22
• Rental cars: Boards at Free shuttle from the lower drive (baggage claim level) at the north end near Alaska Airlines and at the south end near the international airlines; map points at Door 24 and Door 2 curbside

Related facilities SEA locates

• Sensory rooms: SEA Underground A Station, in the long hallway near the elevators
• Restrooms: Throughout the terminal, including family restrooms
• Medical and emergencies: Port of Seattle Police, Baggage claim level near Door 16 (one of 4 listings)